TERMS & CONDITIONS

Last updated: [4/09/2026]

Welcome to Cathedral.

These Terms & Conditions apply to your use of the Cathedral website and to purchases made through our online store. By accessing or using our website, or placing an order with Cathedral, you agree to these Terms & Conditions and the policies referred to within them.

Please read these Terms & Conditions carefully before using our website or placing an order.

1. About Cathedral

This website is operated by Cathedral.

Throughout these Terms & Conditions, "Cathedral", "we", "us" and "our" refer to Cathedral. "You" and "your" refer to the person accessing our website or purchasing from us.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer and sell our products.

2. Our Policies

These Terms & Conditions should be read together with our:

• Shipping Policy

• Returns & Refunds Policy

• Privacy Policy

These policies form part of the terms that apply when you use our website or purchase from Cathedral.

3. Website Use

You may use our website for lawful personal and shopping purposes.

You must not use our website or its content:

• For any unlawful or fraudulent purpose

• To provide false or misleading information

• To interfere with or attempt to compromise the security or operation of the website

• To introduce viruses, malicious software or other harmful code

• To collect or track the personal information of others without authorisation

• To spam, phish, scrape, crawl or otherwise misuse the website

• To copy, reproduce, distribute or commercially exploit our website or its content without our permission

• To infringe the intellectual property or other rights of Cathedral or any third party

We may restrict or terminate access to our website where we reasonably believe these Terms have been breached or where necessary to protect Cathedral, our customers or our website.

4. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, sizing and other information displayed on our website are accurate.

However, colours and appearance may vary slightly depending on your screen, device and display settings.

Due to the nature of garment manufacturing and production, minor variations may occur between individual garments.

All products are subject to availability and may sell out, be withdrawn or be discontinued without notice.

5. Sizing

Customers are responsible for reviewing the product description, measurements and size guide before placing an order.

Sizing and fit may vary between garments, styles and designs. Any sizing information or measurements provided by Cathedral are intended to assist you in selecting an appropriate size.

If you require assistance with sizing, we recommend contacting us before placing your order.

Please refer to our Returns & Refunds Policy for information regarding incorrect size selection and change-of-mind purchases.

6. Prices

Prices are displayed in the currency shown on our website.

Prices may change from time to time without notice. A change to the advertised price of a product will not affect an order that has already been accepted by Cathedral, except where there has been a genuine pricing error.

Shipping costs and any other applicable charges will be shown or calculated at checkout where applicable.

For international orders, additional customs duties, taxes, import charges or other fees may be imposed by the destination country. These charges are outside Cathedral's control and are the responsibility of the customer, as further explained in our Shipping Policy.

7. Pricing Errors

We take reasonable care to ensure that all prices displayed on our website are accurate. However, genuine human, technical or system errors may occasionally occur.

If we identify a genuine pricing error affecting a product or an order, we may pause processing of the affected order while the error is investigated and corrected.

Submission of an order and receipt of an automated order confirmation does not mean that Cathedral has accepted an incorrect price.

If an order has been submitted at a price displayed or processed in error, we will notify you as soon as reasonably possible. You will be given the option to:

• Proceed with the order at the correct price; or

• Cancel the affected item or order and receive a refund of any amount already paid.

The order will not be accepted or fulfilled at the incorrect price solely because the order was successfully submitted or an automated confirmation was received.

We will not charge you the corrected price without your agreement.

If we are unable to contact you within a reasonable period, we may cancel the affected item or order and refund any amount already paid.

8. Orders & Acceptance

By placing an order through our website, you are making an offer to purchase the selected products from Cathedral.

After placing an order, you may receive an automated email confirming that your order has been received. This email acknowledges receipt of your order and does not necessarily mean that the order has been accepted.

We may refuse, pause or cancel an order where reasonably necessary, including where:

• A product is unavailable or out of stock

• There is a genuine pricing, product information or website error

• Payment cannot be processed or verified

• Information provided with the order is incomplete or incorrect

• We reasonably suspect fraud, unauthorised payment or unlawful activity

• We reasonably believe an order has been placed for unauthorised commercial resale

• An order breaches these Terms & Conditions

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled product or order to the original payment method.

9. Purchase Quantities & Resale

Unless otherwise authorised by Cathedral, products purchased through our website are intended for personal use and not for unauthorised commercial resale.

We may limit quantities purchased per customer, household, payment method, billing address or delivery address where reasonably necessary to protect product availability, prevent fraud or discourage unauthorised commercial resale.

We may refuse or cancel orders where we reasonably believe products are being purchased for unauthorised commercial resale or distribution.

10. Customer & Order Information

You are responsible for ensuring that all information provided when placing an order is complete and accurate, including your name, email address, billing information and delivery address.

If you notice an error after placing your order, please contact us as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed or cancelled once it has entered processing or has been dispatched.

Please refer to our Shipping Policy for further information regarding incorrect or incomplete delivery addresses.

11. Payment

Payment must be made using one of the payment methods available at checkout.

Orders will not be dispatched until the required payment has been successfully processed or approved.

Payments may be processed through third-party payment providers, which may have their own terms and privacy practices.

12. Shipping & Worldwide Delivery

Cathedral offers shipping within Australia and to selected international destinations.

Shipping availability may vary by destination and may be affected by restrictions imposed by delivery providers, customs authorities or other circumstances outside our control.

Delivery times are estimates only and are not guaranteed.

International deliveries may be affected by customs processing, carrier delays and other circumstances outside Cathedral's reasonable control.

Customers are responsible for providing complete and accurate delivery information.

International customers are responsible for any applicable customs duties, import taxes, fees or charges imposed by the destination country.

If an international customer refuses to pay applicable duties, taxes or customs charges and the parcel is refused or returned to Cathedral, the order will be handled in accordance with our Shipping Policy.

Please refer to our Shipping Policy for full information regarding processing, dispatch, tracking, delivery, international orders, customs charges, refused deliveries and unclaimed parcels.

13. Returns, Refunds & Exchanges

Cathedral does not offer returns, refunds or exchanges for change of mind, incorrect size, incorrect colour or personal preference.

If you believe an item is faulty or damaged, please contact us as soon as possible so that we can assess the issue.

Please refer to our Returns & Refunds Policy for full details.

14. Promotions & Discount Codes

From time to time, Cathedral may offer promotional codes, discounts or special offers.

Unless otherwise stated:

• Promotional codes cannot be exchanged for cash

• Only one promotional code may be used per order

• Promotional codes must be used within any stated validity period

• Promotions may apply only to selected products or orders

• Minimum purchase requirements or other conditions may apply

• Promotions and discount codes cannot be applied retrospectively to orders already placed

We may refuse or cancel the use of a promotional code where we reasonably believe it has been used fraudulently, incorrectly or contrary to the conditions of the promotion.

15. Intellectual Property

All content appearing on the Cathedral website, including the Cathedral name, branding, logos, garment designs, artwork, graphics, illustrations, photographs, videos, text, written content, website design, layouts and other creative material, is owned by or licensed to Cathedral unless otherwise stated.

This content must not be copied, reproduced, republished, distributed, modified or commercially used without our prior written permission.

You must not, without our permission:

• Use our photographs, artwork, graphics or videos for commercial purposes

• Copy, reproduce or commercially exploit our garment designs or original artwork

• Modify, distribute or create commercial derivative works from our content

• Use Cathedral's name, branding or logos in a way that suggests an association, endorsement or affiliation that does not exist

• Use our website content for unauthorised resale, advertising or other commercial purposes

16. Social Media & Customer Content

If you tag, mention or otherwise interact with Cathedral through social media, you retain ownership of content that belongs to you.

Tagging or mentioning Cathedral does not, by itself, give Cathedral ownership of your photographs or other content.

Where permission is required, we will seek permission before using customer-created photographs or content for Cathedral's own promotional or commercial purposes.

Any content submitted directly to Cathedral must not infringe another person's intellectual property, privacy or other rights.

17. Third-Party Services & Links

Our website may use or contain links to third-party websites, platforms or services, including social media platforms, payment providers and services used to operate our online store.

These third parties are operated independently of Cathedral and may have their own terms, conditions and privacy practices.

Cathedral is not responsible for the operation or content of third-party websites or platforms that are outside our control.

18. Privacy

We handle personal information in accordance with our Privacy Policy.

Our Privacy Policy explains how Cathedral collects, uses, stores and discloses personal information, including information processed through service providers such as Shopify, payment providers and email and marketing services.

19. Website Errors & Information

We aim to provide accurate and up-to-date information on our website. However, occasional typographical, technical or other errors may occur.

These may relate to product descriptions, measurements, sizing, pricing, promotions, availability, shipping charges or other website information.

Where an error is identified, we may correct or update the information as soon as reasonably practicable.

If an error affects an order you have already submitted, we may pause the affected order and contact you before proceeding.

Pricing errors will be handled in accordance with the Pricing Errors section above.

20. Website Availability

We aim to keep our website secure and available, but we cannot guarantee that it will always operate without interruption, delay or error.

We may temporarily suspend, maintain, update or modify the website where reasonably necessary for maintenance, security, technical reasons or improvements.

21. Circumstances Outside Our Control

Cathedral is not responsible for delays or failure to perform an obligation where caused by circumstances outside our reasonable control.

This may include natural disasters, severe weather, transport disruptions, customs delays, industrial action, government restrictions, widespread network or technology failures or other events beyond our reasonable control.

Where such circumstances materially affect an order, we will make reasonable efforts to communicate with you and resolve the matter where possible.

22. Liability

To the maximum extent permitted by law, Cathedral is not responsible for loss or damage resulting from misuse of our website or products, or circumstances outside our reasonable control.

23. Applicable Law

Nothing in these Terms & Conditions or our other policies is intended to exclude or limit any rights that cannot be excluded under applicable law.

24. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be treated as severed to the extent necessary without affecting the remaining provisions.

25. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, business practices or requirements.

The current version will be published on this page with the updated date shown above.

Changes will apply from the date they are published and will not retrospectively alter an order already accepted by Cathedral.

26. Entire Agreement

These Terms & Conditions, together with the policies referred to within them and the applicable order information provided at the time of purchase, form the terms governing your use of our website and purchases from Cathedral.

27. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Cathedral
Email: support@cathedralclo.com